Communications & Marketing Coordinator for CTM managing internal and external communication strategies. Responsible for social media and website content, ensuring brand consistency and engagement.
Responsibilities
Develop and distribute internal newsletters and updates to keep employees informed about company news, policies, and events
Create and maintain an internal communication calendar to ensure timely and consistent messaging
Facilitate communication between the executive team and staff by organizing town hall meetings, Q&A sessions, and other interactive forums
Write and edit content for the company’s website, ensuring it is up-to-date and engaging
Ensure all communication materials are consistent with CTM’s brand guidelines and messaging
Develop high-quality content for various communication channels
Work with subject matter experts to gather information and create content that is accurate, informative, and aligned with CTM’s objectives
Monitor and analyze the effectiveness of communication initiatives using metrics and analytics tools
Provide regular reports on communication activities and outcomes to the management team
Support CTM online presence through consistent branding that engages our target audiences
In accordance with our Social Media Strategy, create monthly content calendars of posts and stories
Write captions and source/produce visuals
Schedule posts across platforms/selected based on content fit per channel
Monitor & report on social media growth and engagement (comments, messages, mentions)
Track analytics (growth, reach, engagement rates)
Make recommendations to Management based on platform performance
Create and publish campaigns and community initiatives
Accountable for sponsorship posts/community events
Ensure social media, website, email and print messaging is all aligned and consistent with CTM brand guidelines
Monitor online reputation
Requirements
Post-secondary education in Marketing, Communications, English, or a related field
3+ years of experience in a professional office environment, preferably with a focus on communications, marketing, or digital media
Proficient with Microsoft Office (Word, Excel) and Canva for document and design creation
Experience managing and creating content through Meta Business Suite, LinkedIn for Business, and WordPress (including posting and formatting blog content)
Strong writing, editing, and storytelling skills, with the ability to adapt tone and style for different audiences
Excellent time management and organizational skills; able to manage multiple priorities and deadlines
Meticulous attention to detail and commitment to high-quality work
Professional, reliable, and customer-focused, demonstrating respect, kindness, and empathy in all interactions.
Benefits
A flexible hybrid work environment
Training, education, and career advancement opportunities
A work environment that is fun and friendly and supports a healthy work-life balance
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