Hybrid Mass Communications Specialist

at Just Helpers

• Job title: Mass Communications Specialist
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Fort Worth, United States

About the role

• Mass Communications Specialist at A21 developing email marketing strategies to engage supporters. Collaborating with global teams and crafting compelling messaging for various platforms.

Responsibilities

• Develop, implement, and manage A21’s email marketing strategy to engage, inform, and activate supporters.
• Build and schedule newsletters, fundraising appeals, event promotions, and supporter journeys.
• Write compelling, mission-driven email copy that aligns with A21’s brand voice and inspires action.
• Utilize marketing automation tools to nurture supporter journeys and strengthen long-term engagement.
• Leverage segmentation and personalization to create targeted content.
• Analyze performance metrics and conduct A/B testing to optimize future campaigns.
• Monitor deliverability, list health, and ensure compliance with email marketing regulations.
• Stay informed on industry trends, tools, and best practices to refine A21’s email strategy.
• Craft impactful messaging for email, web, social media, and print materials.
• Translate complex information into clear and accessible language for global audiences.
• Collaborate with internal teams to create assets that support campaigns, initiatives, and events.
• Contribute to monthly campaigns, newsletters, blogs, and educational content in partnership with global teams.
• Assist with team scheduling, meeting preparation, reporting, and documentation.
• Help manage project management tools and maintain organized systems for tracking campaigns and content.
• Support research efforts and gather information to inform marketing strategies.

Requirements

• An undergraduate degree in Business, Communications, Marketing or related field.
• 2+ years of experience in email marketing.
• Strong copywriting and storytelling skills with the ability to craft clear, engaging, mission-aligned messaging.
• Experience using email marketing platforms such as Mailchimp, HubSpot, or Campaign Monitor.
• Familiarity with HTML for email formatting and design.
• Proficiency in graphic design tools such as Canva or Adobe Creative Suite is a plus.
• Ability to analyze data and translate insights into actionable improvements.
• Highly organized, detail-oriented, and able to manage multiple projects in a fast-paced environment.
• Strong interpersonal and professional communication skills.
• Ability to work collaboratively across organizational and geographical boundaries.
• Strategic, analytical, and systems-oriented thinking.
• Passion for A21’s mission and understanding of nonprofit marketing principles.
• Fluency in English.

Benefits

• Health insurance
• Flexible work arrangements
• Professional development opportunities