Product Liaison for PSS Operations & Enablement at Ingram Micro. Collaborating across teams to ensure product enhancements meet business needs and stakeholders are informed.
Responsibilities
Collaborate with the product team to assess and prioritize enhancement ideas for the PSS platform
Coordinate and deliver product demos for new features and enhancements
Provide regular updates on new product features and enhancements
Ensure PSS Operations is included in User Acceptance Testing (UAT) for new features
Partner with the Global Change Management team to develop training materials
Regularly communicate the product roadmap to PSS Operations teams
Ensure alignment between Program Increment (PI) objectives and team deliverables
Requirements
Bachelor’s degree in business, Communications, Information Systems, or related field
Minimum 8 years functional experience including 5+ years specific experience
Strong skills in communication, coordination, and presentation
Experience with agile methodologies and PI planning is a plus
Familiarity with tools such as Jira, Confluence, and product demo platforms
Ability to work cross-functionally and influence without direct authority
Must be flexible with working outside normal working hours
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