Hybrid Consultant – ORSIM

at OLR

• Job title: Consultant – ORSIM
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Oracle
• Location requirements: Hybrid, Bangalore, India

About the role

• Consultant assisting in the support of production application software through troubleshooting and enhancement. Responsibilities include client communication, software modifications, and team collaboration.

Responsibilities

• Assist in the support of production application software
• Communicate with clients by providing on-call support as needed
• Support and troubleshoot production client environments
• Take ownership of or assist with logging, reporting and resolution of application issues
• Ensure development standards are met in all coding practices
• Document or maintain general retail, Oracle Retail, and/or OLR-specific practices and standards
• Assist in the mentoring and coaching of more junior members of the team
• Act as a stand-in for the Service Delivery Manager when required
• Build and test application enhancements and modifications

Requirements

• Bachelor's degree in Business, Computer Science, or related field, or 3+ years of relevant experience
• 3+ years of Oracle Retail-related experience required
• 3+ years development and/or systems integration experience preferred
• Knowing other Oracle Retail applications (at least 2 of RMS, RIB and ReIM) is an added advantage
• In-depth understanding of SIM / SIOCS
• Professional approach when dealing with internal and external customers
• Demonstrated sense of urgency and willingness to provide exceptional customer service
• High degree of initiative, accuracy, efficiency, and attention to detail
• Good time management skills
• Ability to juggle multiple priorities while maintaining a positive attitude under stressful circumstances
• Strong ability to proactively identify and resolve issues