About the role

Communications Manager developing internal and external communication strategies for North America. Responsible for enhancing organizational visibility through effective public relations and social media management.

Responsibilities

Develop internal communications plans for the North America region that ensure the strategies of each region, and the global firm are communicated, understood and engaged with, and that global campaigns are rolled out in these regions in a consistent way.
Drive effective use of our internal communications channels – i.e., our global intranet, internal email distribution system, regional intranet pages, and draft communications, newsletters, and script townhalls as appropriate.
Write copy for senior regional stakeholders – i.e., their internal emails, national and regional newsletters, ad hoc internal corporate communication, and manage their distribution through the appropriate channels.
Work with our global external communications team to support our public relations plans (with the support of an agency) to enhance the firm's reputation and visibility in the North America region and to meet the business development objectives of the region.
Manage social media accounts for the regions, creating and curating content that aligns with the firm's brand and communication goals.
Work closely with other members of the communications team worldwide to source stories and updates on firm news and ensure a joined-up approach to internal communications, change management projects, and campaign support.
Track and measure progress on objectives.
Support any other aspect of the communications team's work (whether internal or external) as directed.

Experience working in communications functions or in communications agencies is required whether in internal or external communications disciplines.
Demonstrable interest in writing, corporate storytelling, employee engagement, and public relations.
High degree of professionalism and evidence of successful senior stakeholder exposure.
Excellent communication skills: ability to write clearly, concisely, and convey key messages is a must.
Strong organizational and project management skills and the ability to handle multiple priorities within tight timescales while maintaining high standards.
Team-spirited and collaborative, while being able to take the initiative and work independently.
Strong interpersonal skills and the ability to work with all levels with confidence, positivity, and diplomacy.
Positive and energetic with the ability to proactively drive initiatives forward.
An interest in technology and experience in working with intranet, email marketing software, and social media platforms (or related technologies and systems) is an advantage.
Proficiency in MS Office, including PowerPoint and Excel.
Digital media skills are an advantage.