Customer Assistance Specialist providing high quality customer service for PPD clinical research team. Documenting interactions and processing medical requests while maintaining knowledge of policies.
About the role
- Communication Analyst managing communication strategies for Shop Mercantil. Ensuring engagement with target audiences and aligning with the bank's marketing strategy.
Responsibilities
- Ensure the accuracy and effectiveness of communication for Meu+ products with their target audiences, aligned with the strategy defined by Banco Mercantil's Communications team and safeguarding the reputation and positioning of the group's companies.
- Develop communication plans.
- Produce detailed briefs for requests.
- Act as a liaison between the Meu+ teams and Banco Mercantil's Marketing team.
- Organize and follow up on Meu+ requests and agendas with Mercantil's Marketing team.
- Prepare and monitor the results of implemented actions.
Requirements
- Bachelor's degree completed. Preferred areas: Communication and related fields (Advertising, Public Relations, and Journalism).
- Ability to write clear, persuasive copy appropriate for the target audience and communication objectives.
- Advantageous: Specialization in areas complementary to Communication (Marketing, Social Media, Digital, etc.).
Benefits
- Meal and food allowance (if preferred, both amounts can be issued on a single food card)
- Health insurance
- Dental insurance
- Life insurance
- Private pension plan
- Wellhub
- Mercantil Development Academy
- Profit-sharing (PLR)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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