Sales Professional driving business development and deal closures within Cross Industry Solutions. Engage with clients, educate on services, and drive new revenue growth alongside account teams.
About the role
- Manager of Case Management leading a team at Accord to deliver person-centered case management services. Focused on leadership, compliance, and community collaboration.
Responsibilities
- Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives.
- Implement Leadership, Management, and Accountability (LMA) practices to set a clear path for leaders, managers, and teams to achieve shared goals.
- Effectively execute and achieve productivity strategies, goals, and improvements.
- Implement and maintain strategies and efforts to retain employees.
- Manage relationships with business partner, ensuring professional conduct and alignment with shared goals.
- As a subject matter expert (SME) in case management, ensure that services are delivered in a specialized, high-quality manner.
- Apply the Entrepreneurial Operating System (EOS) and tools to align training initiatives with business objectives.
- Manage a high performing team poised for growth; supervise approximately 15 employees.
- Meet regularly with supervisees to ensure timely feedback, answer questions, and address trends or issues.
- Ensure compliance with all contractual requirements, licensure regulations, and Agency policies.
- Collaborate with the Continuous Improvement team to ensure excellence and quality services.
Requirements
- BA/BS in Social Work, Psychology, Sociology, or a related field.
- If you hold a Social Work degree, we expect you to be licensed by the Minnesota Board of Social Work, as required.
- Master’s degree preferred.
- Three (3) years of supervisory-level experience in a direct support services program and within the prospective or a closely related program required.
- Must be highly organized and have essential computer skills.
- Knowledge of various human service practices is necessary.
Benefits
- Competitive wage ($60,000-$67,000) and benefit package with PTO
- 9 paid holidays
- health, dental, vision, and life insurance
- NO COST short & long-term disability insurance
- retirement savings plan options
- employee wellness program
- tuition assistance program
- career advancement
- mileage reimbursement for providing direct services
- a positive, friendly work environment and much more.
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