Hybrid Case Management Analyst – Field

at CVS Health

• Job title: Case Management Analyst – Field
• Job type: Full Time
• Experience level: Junior
• Salary: $21 - $41 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, McKinney, United States

About the role

• Field-based Transition Specialist in healthcare, ensuring comprehensive transition planning for young adults moving to adult care services. Responsible for member engagement and coordination with support networks.

Responsibilities

• This role is a field-based position, with an office at home
• This position will require travel to meet in person with members around Tarrant/Dallas and Surrounding Counties 25% of the time
• Candidate is responsible for conducting ongoing transition planning starting when the member turns 15 years old
• The Transition Specialist will assure that teens and young adult members receive early and comprehensive transition planning to help prepare them for service and benefit changes that will occur following their 21st birthday
• The Transition Specialist will use a team approach with the member, others in the member’s network, and the member’s service coordinator
• The Transition Specialist is dedicated to counseling and educating members and others in the member’s support network about considerations and resources for transitioning out of STAR Kids
• The Transition Specialist will create a continuity of care plan specific to the member and member’s needs to ensure a successful transition to adult care
• Consults with supervisor and others in overcoming barriers in meeting goals and objectives
• Presents cases at case conferences
• Utilizes interviewing skills to ensure maximum member engagement based on key questions and conversation

Requirements

• Must be willing and able to travel 25% in Collins and surrounding counties
• Reliable transportation required
• 1 year of Service Coordinator experience required
• Crisis intervention skills
• Managed care/utilization review experience
• Case management and discharge planning experience
• Pediatric to adult care planning experience
• StarKids Experience

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access