Senior Manager, Market Activation responsible for regional go - to - market strategies for Netflix, leading execution across Latin America and collaborating with global partners.
About the role
- Carrier Manager managing customer carriers and improving logistics performance. Collaborating with internal teams and acting as customer representatives to carriers.
Responsibilities
- Collaborate to create performance improvement plans to carrier and track improvement to plan
- Work to continuously improve carrier management processes
- Manage carrier rates, lane bids and maintains master rate file
- Responsible for rate and invoice exception management in conjunction with the internal customer account team
- Publish and interpret carrier scorecards and service metrics
- Act as carrier escalation point to assist with the resolution of any open issues
- May participate in procurement projects including, but not limited to, data extraction, analysis, formatting, and presentation of rates and data related to pricing requests
Requirements
- Minimum 4 years of carrier or project management experience in a logistics environment, ideally within 4PL/3PL
- Excellent communication skills in English, with the ability to engage effectively with executive-level stakeholders
- Strong analytical and problem-solving skills, combined with a continuous improvement mindset and a focus on process optimization
- Ability to travel up to 10% in Europe.
- Professional experience in Procurement, carrier sales, transportation, logistics, and/or Supply Chain
- Exceptional facilitation skills including but not limited to relationship management, presentation, documentation and accountability
- Strong negotiation and conflict resolution skills
- Demonstrated ability to communicate with various levels within customer
- Ability to identify, understand and execute based on market trends and pricing strategies
- Proficient in Microsoft Office Suite of programs
- Values a diverse and inclusive work environment.
Benefits
- Real opportunities to grow your talent in a fast-moving, global organization
- A fun, open, and inclusive workplace that encourages innovative thinking
- Possibility to develop your language skills in our multilingual offices
- Opportunities for professional growth with access to training platforms
- Flexible work arrangements to support a healthy work-life balance
- Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment, Travel allowance.
Job title
Job type
Experience level
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Not specified
Degree requirement
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