Subject matter expert in operating expense reconciliation processes within Training & Development group, managing annual CAM reconciliations and software database accuracy.
About the role
- Call Chaperone Analyst at ACA Group monitoring calls between clients and experts. Responsible for ensuring compliance and preparing call summaries with a flexible part-time schedule.
Responsibilities
- Monitor scheduled calls between ACA’s clients and experts in various fields.
- Conduct pre-call diligence, keeping detailed notes, identifying potential issues, and escalating items of interest as needed.
- Prepare written summaries of each call that may be submitted to clients.
Requirements
- Some college and/or professional work experience
- Proficiency with Microsoft Office applications, Adobe Acrobat, and the Internet
- Research and writing experience (preferred)
- Compliance oversight experience (any industry) (preferred)
- Customer service experience (preferred)
Benefits
- Part-time employees are eligible for paid time off as well as a flexible work environment.
- You’ll also be granted time off for designated ACA Paid Holidays, and other forms of leaves of absence when needed to support your physical, financial, and emotional well-being.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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