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Operations and Program Support Manager at Oregon Employment Department leading operations for Paid Leave. Uniting policy, training, systems, and compliance to enhance service delivery.
About the role
- Business Process Manager leading process management and transformation initiatives at Quest One. Focused on ensuring compliance and continuous improvement in business processes.
Responsibilities
- Key role in the successful implementation of business process management and change initiatives.
- Focus on Business Process Management — from process design and continuous improvement to ensuring compliance.
- Lead process management and the resulting transformation projects.
- Plan, conduct and monitor process audits to ensure adherence to defined processes, work instructions and standards.
- Identify optimization opportunities and remove implementation barriers.
- Identify training and qualification needs and support their appropriate implementation.
- Plan and organize information events, communication campaigns and training to promote process acceptance and competence.
- Document progress and provide regular reporting to project leadership and management.
Requirements
- Degree in business administration, engineering, IT or a comparable qualification.
- Several years of experience leading or supporting transformation and process management projects — ideally in industrial, manufacturing or R&D environments.
- Strong communication and stakeholder management skills — also in complex or challenging project situations.
- Structured, solution-oriented and execution-focused working style, with a high degree of personal responsibility.
- High digital affinity and experience integrating processes into IT systems (e.g. SAP, PLM).
- Business-fluent German and good English skills.
Benefits
- Flexible working for a good work-life balance
- Regular updates and transparent communication in our town-hall meetings
- Buddy program during onboarding
- Beverages, fruit and JobRad (company bike) for a green commute
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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