Director of Medicaid and Marketplace Strategy at Express Scripts, leading client strategists to support health plans. Collaborating to achieve quality and regulatory goals with various internal teams.
Responsibilities
Lead a team of Client Strategists to support health plan clients in achieving quality and regulatory goals
Collaborate with various internal teams and focus on regulatory requirements and market opportunities
Maintain pharmacy metrics at or above industry average
Partner with account teams to retain health plan clients
Collaborate with product development to provide client insights and upsell new market-specific products
Review and assess regulatory impacts, support drafting communications
Provide strategic direction for cohesive client engagement
Work with Health Plan division Directors on growth, quality, and product initiatives
Foster a culture of coaching and high performance
Develop selling strategies to differentiate Express Scripts and align with client interests
Guide market messaging and training for account teams and clients
Demonstrate leadership to motivate and develop team members
Requirements
Bachelor’s degree (required)
Master’s degree preferred
7+ years professional experience with BS degree, 5+ years with Masters
Detailed knowledge and expertise of the regulated markets with an emphasis on Medicaid, Marketplace, and the PBM industry
Previous experience leading a high-performance team
Previous experience reading and interpreting regulations or contracts strongly desired
Strong in product/program analysis, communication and execution
Strong business and financial acumen
Client centric / customer focused
Ability to build strong relationships with senior members of client organization
Demonstrate the ability to negotiate cross functionally to drive client issues to resolution
Ability to manage work strategically, effectively anticipating/planning for client impact of internal and external influencers
Ability to convey difficult messages to clients and internal teams in a positive manner and/or to handle escalated issues with confidence and in a calm manner
Up to 40% travel required
Benefits
Health insurance
Vision insurance
Dental insurance
Well-being and behavioral health programs
401(k) with company match
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Job title
Business Development Director – Medicaid and Marketplace Strategy
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