Director of PSS Patient Experience shaping patient experience strategy within Sanofi's Patient Support Services. Leading innovative solutions and projects specifically in immune challenges and rare diseases.
About the role
- Associate Director - Surveying overseeing property selection and client relationships for MAPP, a leading asset management firm. Managing teams and enhancing occupier experience.
Responsibilities
- Responsible for selection of assigned properties under the relevant Client / Regional Director
- Oversee the client relationship.
- Responsible for day to day running and reporting on a property or Client
- All aspects for service delivery, occupier liaison, service charge management and oversee compliance.
- Manage a team aligned with the MAPP Values.
- Engage with occupiers including implementation of Customer Experience frameworks for the buildings
Requirements
- 3 years' experience of working in a similar role
- MRICS is desirable.
- Central London Estate Management experience
Benefits
- Level of Experience / Certifications:
- 3 years' experience of working in a similar role
- MRICS is desirable.
- Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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