Business Operations Manager responsible for obtaining product approvals in South Africa for Cisco. Engaging with regulatory authorities and managing compliance processes in telecommunications and safety.
About the role
- Associate Director managing EEE Business Systems at Novartis. Leading business-side ownership of enterprise platforms for enhanced operational excellence and data integrity.
Responsibilities
- Lead business excellence for EEE systems, aligning capabilities with evolving standards and enterprise needs
- Drive strategic system enhancements in collaboration with IT and cross-functional stakeholders
- Define and govern business-side requirements, data models, and configuration frameworks
- Maintain audit-ready documentation including SOPs, workflows, and use cases
- Integrate systems with training, performance monitoring, and engagement processes
- Oversee system field design, taxonomy, and logic to support accurate reporting
- Represent Business Systems in governance boards and transformation initiatives
Requirements
- Bachelor’s or Master’s degree in Life Sciences, Business, or Information Systems
- 8–10 years of experience in pharma operations, enterprise systems, or Medical Affairs tech leadership
- Proven ability to manage system governance and evolution in matrixed environments
- Strong knowledge of digital compliance, audit standards, and regulatory reporting
- Experience translating complex process needs into system specifications and change strategies
- Excellent communication and stakeholder alignment skills across technical and non-technical teams.
- Training in systems governance or digital compliance (desirable)
- Familiarity with platforms such as HIP / ENGAGE, GEMS or similar systems (desirable)
Benefits
- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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