Senior Sales Engineer supporting sales processes and technical inquiries for Kushki's payment solutions. Collaborating with commercial teams and contributing to client education and product demonstrations.
About the role
- Applications Sales Engineer transforming technical complexity into customer success for Mercury Hampton Ltd. Managing sales cycles and driving partnerships while addressing advanced industrial solutions.
Responsibilities
- Transform technical complexity into customer success
- Be a trusted advisor, becoming the go-to expert for customers seeking bespoke engineered solutions
- Drive the sales journey from initial inquiry to final delivery
- Manage complete sales cycle and ensure exceptional satisfaction at every touchpoint
- Expand strategic partnerships, identify opportunities for account growth and cross-selling
- Stay ahead of industry trends and provide customers with pivotal insights
- Travel across the United States to meet clients and represent the company at trade shows
Requirements
- Technical training in mechanical, industrial, or process engineering
- Minimum 2 years of experience in customer service, inside sales, or order processing within an industrial or manufacturing environment
- Solid understanding of valves and actuation
- Experience preparing quotes and handling orders using ERP/CRM systems
- Proven ability to communicate technical product information effectively to customers
- Analytical mindset with exceptional problem-solving abilities
- Strong interpersonal skills and relationship-building capabilities
- Self-motivated with the ability to manage multiple priorities
- Comfortable with travel requirements
- Proficiency with Microsoft Office Suite, Salesforce, and ERP systems
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