IT Specialist providing technical support for users at Tecnológico de Monterrey. Ensuring timely resolution of hardware and software issues in a dynamic educational environment.
About the role
- Junior Infrastructure Analyst for IT support in LATAM/Brazil. Managing onboarding and assisting employees with corporate equipment issues and Office 365.
Responsibilities
- Prestar suporte do Pacote Office 365 aos colaboradores da empresa;
- Prestar suporte para equipamentos da empresa, Intune, Office 365, Active Directory e Azure AD;
- Monitorar o processo de onboarding da empresa, preparando os equipamentos e dando suporte para o primeiro acesso dos colaboradores;
- Prestar suporte à gestão de rede e suporte para colaboradores ativos;
- Realizar a gestão de estoque, envio, recebimento e configuração de equipamentos;
- Gestão de rede e suporte de colaboradores.
Requirements
- Conhecimento do Office 365, Intune e Azure;
- Conhecimento em rede de computadores.
Benefits
- Vale Refeição (no cartão Swile);
- Auxílio home office (no cartão Swile);
- Plano de saúde;
- Seguro de vida;
- Aulas de Espanhol;
- Parceria com a EnglishPass;
- Folga no aniversário e no aniversário dos seus filhos.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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