Senior Analyst responsible for partnership execution in strategic technology with significant influence on LPL’s third - party technology ecosystem. Focused on driving measurable business outcomes with strategic discussions.
About the role
- Analyst handling customer service operations at a modern insurance company in Brazil. Responsible for policy issuance and client support with a focus on quality and efficiency.
Responsibilities
- Emissão de apólices, endossos e faturas em sistemas automatizados (DPEM / PROTECTOR / DIGITAL);
- Suporte ao atendimento ao cliente, assegurando um alto nível de satisfação;
- Prorrogação de boletos;
- Atividades operacionais relacionadas a sinistros, como abertura, reabertura, cadastro de beneficiários e criação de protocolos.
- Cadastro de cotações e corretores no sistema.
- Moderação do sistema Oggi Bikes, garantindo a qualidade e precisão das informações.
Requirements
- Ensino superior completo ou em andamento em Administração, Economia, Ciências Contábeis ou áreas correlatas;
- Experiência prévia em operações de seguros ou funções similares será um diferencial;
- Habilidade para gerenciar prazos e demandas complexas;
- Excelentes habilidades de comunicação verbal e escrita;
- Capacidade analítica e de resolução de problemas;
- Conhecimento em ferramentas de gestão de seguros;
- Desejável: Conhecimentos básicos de informática e sistemas de CRM.
Benefits
- Oportunidade de carreira e desenvolvimento
- Um time de excelência técnica, focado na melhoria contínua e inovação
- Programa de participação nos resultados atrelado a sua performance individual
- Benefícios diferenciados
- Ambiente de trabalho leve, descontraído e flexível
- Modelo de trabalho híbrido
- Liberdade para ser você mesmo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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