Data Analyst overseeing data infrastructure and operations supporting Wealth Management. Key liaison with Operations, Finance, and Wealth Management teams for automation and reporting.
About the role
- Implementation Analyst at Manulife, providing support for Group Benefits Clients. Ensuring effective implementation of group benefit policies and collaborating with internal partners.
Responsibilities
- Dedicated contact during the implementation, providing clear verbal and written communications that provides value to both the Regional Group Office (RGO) sales staff, Plan Sponsors and Market Sources
- Ensure sold plan designs can be administered within the technology, processes, procedures, and product offerings utilized within all areas of Group business
- Evaluate and determine appropriate non-standard risk assessments for non-complex new business
- Provide analysis and technical support regarding product, pricing, and alternate funding arrangements
- Engage Group Benefit business internal partners as needed to resolve client requests and issues, escalating to management as necessary
- Support the RGO in maintaining Plan Sponsor and Market Source relationships by responding to risk, benefit, eligibility and administrative inquiries
- Actively participating in Group Benefit and Underwriting process and product improvement initiatives
- Other duties as assigned
Requirements
- In-depth understanding of Group Life and Health concepts and terminology applicable to all markets
- Excellent and extensive knowledge of Manulife Systems
- Excellent knowledge of Word, Excel
- Comfortable with math and applying actuarially approved pricing methodology
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program in Canada including holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
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