Solutions Engineer engaging customers in pre-sales at VIDIZMO, focusing on AI and video management solutions. Responsible for technical demos and sales enablement to drive business growth.
Responsibilities
Serve as a technical and domain expert in customer meetings to address functional and technical questions
Act as a trusted advisor to prospects—understanding their pain points, business workflows, and compliance needs
Identify potential challenges and propose tailored solutions using VIDIZMO’s platform and AI services
Conduct live or recorded product demos for DEMS, EVCM, and AI solutions, showcasing real-world scenarios
Proactively reach out to potential customers via cold calling to schedule demos and generate interest in our solutions
Enable sales and business development teams to demo independently through training, scripts, and demo environments
Maintain and update demo assets to reflect evolving product capabilities and use cases
Support the creation of sales collateral, use case presentations, competitive comparisons, and proposal responses
Collaborate on RFPs and customer documentation requiring solution scoping or architecture input
Analyze prospect feedback and sales conversations to improve pitch and discovery frameworks
Work with business development and marketing teams to identify high-potential customer segments and outreach strategies
Map customer needs to VIDIZMO solutions (platform + AI services) and recommend implementation approaches
Contribute to building opportunity pipelines by spotting cross-sell and upsell potential
Requirements
0–4 years in a customer-facing solutions, pre-sales, or technical consulting role (SaaS or enterprise preferred)
Hands-on knowledge of video management, digital evidence systems, or enterprise cloud solutions is a plus
Familiarity with one or more AI domains: computer vision, audio/speech processing, LLMs, or chatbot platforms
Strong understanding of modern enterprise IT, data privacy, and cloud ecosystems (e.g., Azure, AWS, GovCloud)
Must have a bachelor's degree in computer science or related fields
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