Solutions Architect leading technical onboarding and integrations for customers at OpenAsset. Utilizing Python and JavaScript expertise for workflow automation and system integrations.
Responsibilities
As a Solutions Architect, you’ll be the technical champion for our customers, combining hands-on execution, systems integration expertise, and strategic thinking to ensure smooth onboarding, workflow automation, and successful platform adoption.
Collaborate closely with AEs and CSMs to solve complex technical challenges, deliver integrations, and enable clients to get the most out of OpenAsset.
Own end-to-end customer configuration across the implementation lifecycle—designing and automating templates, setting up connectors, managing file migrations, and implementing API-based integrations—while collaborating with Support Engineers as needed.
Co-lead kickoff, handoff, and ongoing technical sessions with AEs and CSMs, serving as a trusted advisor throughout pre-sales and post-sales engagement.
Build and maintain Python and JavaScript scripts for template automation, data ingestion, and workflow processes.
Analyze HTTP server logs, network requests, and status codes to troubleshoot integrations and data transfer issues.
Develop internal tools to improve operational efficiency, standardize processes, and document repeatable workflows.
Requirements
Bachelor’s degree in Computer Science, Software Engineering, or related field preferred; technical bootcamp with portfolio considered.
3+ years in technical onboarding, SaaS implementation, or solutions engineering; preferably B2B SaaS in AEC.
Experience with Salesforce, Catalyst, or similar CSPs preferred; Zendesk experience a plus.
Expert in Python and JavaScript.
Working knowledge of APIs, network programming, and Linux environments.
Experience parsing HTTP server logs and interpreting HTTP codes for troubleshooting.
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