Provide administration support to Merchandising team at White Stuff. Handle data analysis, maintain key working documents, and assist in stock allocation processes.
About the role
- Administrative Associate providing administrative support functions including expense reports and calendar management. Working in a hybrid role supporting a site or client in a professional environment.
Responsibilities
- Provides a variety of administrative support functions to a site, office and/or client.
- Tasks may include expense reports, time entry, invoice entry, calendar and phone management and opening client matters.
- Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)
- Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.
- Utilize appropriate logs and/or tracking software for all administrative support work
- Ensure that job tickets are properly filled out before beginning work
- Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
- Communicate with team members, lead, supervisor or client on job or deadline issues
- Meet contracted deadlines for accepting, completing, and delivering all work
- Troubleshoot basic equipment problems
- Interact with clients over the phone, via video or electronically
- Prioritize workflow
- Perform Quality Assurance on own work and work of others
- Answer telephone, emails, and place service calls when needed
- Adhere to Williams Lea policies in addition to client site policies
- Use equipment and supplies in a cost-efficient manner
Requirements
- High school diploma or equivalent education
- Minimum (1) year administrative support experience in a professional organization, preferably in the legal or banking industry.
- Skilled in the use MS Office software (Word, Excel, PowerPoint)
- Strong keyboarding and typing skills.
- Basic knowledge of Microsoft Office suite
- Familiar with other software programs for providing administrative support
- Strong attention to detail with emphasis on accuracy and quality;
- Excellent organizational skills
- Ability to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion
- Ability to exercise good judgment to make decisions that conform to business needs and policy
- Good problem-solving skills,
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast-paced environment
- Ability to communicate professionally both verbally and in writing
- Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- Must be self-motivated with a positive attitude
- Proven customer service skills are required to create, maintain, and enhance customer relationships
Benefits
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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