Personal Lines Account Manager at Unland Insurance & Benefits responsible for maintaining solid customer relationships and managing insurance account inquiries. Engaged in service and marketing activities along with team collaboration.
About the role
- Account Manager for the National Business Team handling accounts and providing ALMO ProAV solutions. Focused on small to medium business and ensuring strong customer relationships.
Responsibilities
- Follow up via phone and email on opportunities generated from manufacturer partners, at Almo E4 events or other conferences, or from direct end-user or Almo reseller inquiry
- Obtain information about projects from the customer, manage the Opportunity from start to finish and finalize the order utilizing our AS400 ERP system
- Maintain opportunities activities in SalesForce CRM system to demonstrate successful progress of opportunity pipeline
- Build strong rapport with customers by phone and email to understand their objectives and develop long-lasting relationships
- Build customers business to a point where they can be graduated to the ProAV Account Managers
Requirements
- Bachelor’s degree or equivalent work experience
- Strong verbal and written communication skills
- Proficiency in Microsoft Office: Word, Excel and PowerPoint
- Sales and/or sales administrative experience preferred
- Experience in the AV industry a major plus, but not required
- Proven track record of being customer-centric and maintaining strong customer relationships
- Ability to network within a customer organization to identify all key influencers and decision makers
- Be able to manage long and short sales cycles
- Ability to multi-task and exceed customer expectations and responsiveness
- Sound analysis and critical decision making skills
Benefits
- Ongoing coaching and development from the NBT leaders
- Promotion opportunities into the ProAV sales force
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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