Account Manager handling ExxonMobil accounts for MarketStar in Ogden, UT. Managing relationships and driving customer engagement in the auto industry.
Responsibilities
Manage a designated territory of accounts with an associated revenue and sales quota
Become an expert in handling relationships across both customer and ExxonMobil teams
Act as the primary contact for resolving customer issues, coordinating with multiple support teams
Retain existing business through strategic planning and customer engagement
Discover and pursue upsell opportunities through customer discovery and organic conversations
Identify new customers across the territory to increase net new customer acquisition by educating and enabling customers to purchase ExxonMobil products
Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
Provide insights, learnings, and recommendations to improve the sales process and how we support our customers
Use client provided and self-guided training resources to stay up to date on knowledge of the product
Attain daily, weekly, monthly, and quarterly targets
Record customer interactions and engagement in CRM (Salesforce)
Collaborate as a team player with your counterparts to create a strong culture focused on team growth and excitement
Requirements
Previous experience in Account management with direct ownership for a sales quota
Auto industry and lubricant sales experience preferred
High proficiency in utilizing Excel to sort, filter, and run basic sales reports
Exceptional written and verbal communication skills with the ability to communicate with high-level customer contacts
The desire and ability to learn on the fly and do what needs to be done
An innovative mind always willing and able to contribute creative solutions to problems as they arise
The ability to think and react quickly to resolve issues and customer needs
Able to multi-task, manage time effectively and adapt to change
Proven track record for completing projects with associated deadlines
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/ Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive health care coverage including medical, dental, and vision
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