Senior Accountant & Investor Relations Manager leading financial reporting and shareholder communications. Collaborating with executives to uphold compliance and support financial performance updates.
About the role
- Account Manager responsible for matching tenants with suitable apartments in Berlin. Guiding clients through the rental process for flexible housing solutions.
Responsibilities
- Drive bookings by proactively matching tenant needs with the best apartments in our portfolio—quickly, strategically, and with a clear focus on results.
- Own the entire booking pipeline and identify high-value opportunities (e.g. large groups, special requirements, time-sensitive leads) before anyone asks.
- Actively listen, diagnose, and advise tenants and landlords to create smart, win-win matches that deliver value for all parties.
- Manage multiple leads and landlords simultaneously, always prioritizing based on revenue impact and KPIs, not just order of arrival.
- Serve as the main point of contact between tenants and landlords, handling complex situations with confidence and driving opportunities to close.
- Use data and KPIs to guide daily decisions, track performance, and consistently exceed targets.
- Share insights from your conversations to improve our product, processes, and customer strategy—you are the voice of both tenants and landlords within the company.
- Continuously optimize your workflows and contribute directly to Wunderflats' success and growth.
Requirements
- Fluent German (C1) and strong English (B2).
- Excellent communication skills (written and verbal) and strong active listening—you understand the “why” behind each request.
- Commercial mindset: you enjoy identifying opportunities, closing deals, and driving measurable outcomes.
- Strong multitasker who thrives in fast-paced environments and can manage many leads at once without losing focus.
- KPI- and data-driven: you let metrics guide your priorities and actions.
- Proactive and autonomous—you don’t wait to be told what to do; you take ownership and make things happen.
- Strategic thinker: you know which bookings to prioritize and how to create the best matches between tenants and landlords.
- Curious and insight-driven: you spot patterns in customer needs and translate them into improvements for the team and product.
- Comfortable using CRM tools, Google Sheets, and Google Drive.
- Highly motivated and driven by impact—on customers, landlords, and company growth.
- Eager to learn, grow, and contribute in a dynamic, ambitious environment.
Benefits
- #empathyculture: Join our international team with a scale-up atmosphere where you truly matter and your ideas and work have real impact.
- #worklifeinbalance: Flexible, family-friendly working hours. Your core hours are spent in the office, but you are welcome to work from home occasionally.
- #personaldevelopment: We support your personal and professional development through individual training programs, workshops, and attendance at trade fairs and conferences.
- #compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
- #wunderoffice: Work from our brand-new office in Berlin (Hackescher Markt), with ergonomically equipped workstations, a relaxation room, playroom, roof terrace, and complimentary fruit and drinks.
- #welovetohavefun: Celebrate with us at our annual summer and winter parties, regular after-work gatherings, and recharge in the office with yoga, table soccer, and table tennis.
- #morebenefits: Discounted Urban Sports Club membership, savings through FutureBens, annual transit pass, and more.
Job title
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