Account Manager managing key client relationships and driving growth strategies at Fanatics Commerce. Focused on creating partnerships and executing integrated marketplace plans for sports merchandise.
About the role
- Account Manager driving customer success and revenue growth in life sciences vertical. Collaborating with innovative clients to maximize value from Patsnap’s solutions.
Responsibilities
- Key point of contact for an account pack consisting of our customers, working towards a net renewal and expansion target (80% renewal, 20% expansion)
- Build and maintain strong relationships with some of the world’s greatest innovators
- Identify and grow opportunities within your account pack
- Negotiate commercial agreements, conduct customer Kick-off’s and Quarterly Business Reviews
- Prioritize tasks while effectively managing internal and external stakeholders
- Consistently deliver rolling 90-day forecasts
- Keep up to date with all major product updates and articulate their value to our clients
- Clearly communicate progress of initiatives to internal and external stakeholders
- Ability to show aptitude for using these things: Outreach, Salesforce, Pendo, Gong, LinkedIn Sales Navigator and other tools within the Patsnap tech stack
- Use internal and external resources to master Account Management concepts in SaaS and become a Patsnap subject matter expert
Requirements
- 2+ years of experience in a B2B sales or client facing roles
- Leads by example and exemplifies Patsnap’s iLOGIC values
- Self-starter with a desire to learn and grow quickly
- Curious, adaptable and thrive working in an innovative and fast-paced environment
- Foundational understanding of Sales Methodologies
- Foundational understanding Customer Success in SaaS
- Comfortable presenting to both end users and decision-makers
- A team player when it comes to internal collaboration
- Education or sales experience in life sciences industry highly beneficial
Benefits
- 25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)
- 2 company paid volunteering days
- Eyecare voucher scheme
- Private healthcare with Axa Healthcare
- Private pension with Scottish Widows
- Parental leave policies
- Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can.
- WFH stipend
- Cycle To Work scheme
- Life Assurance
- Payroll giving
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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