Account Manager at Celsion managing client relationships and supporting business development initiatives. Focused on delivering exceptional client experiences in a dynamic financial services environment.
Responsibilities
Serving as the main point of contact for client inquiries, resolving business related, operational or technical issues in day-to-day digital assets and banking activities
Managing, nurturing and retaining existing client relationships and providing proactive support and guidance for Celsion's products and services
Overseeing administrative processes including account management, KYC procedures, documentation, and regulatory compliance
Assisting Relationship Managers and supporting business development activities such as research, client events and product presentations
Collaborating with key stakeholders and internal departments to resolve technical and professional client inquiries
Maintaining accurate client data records, reports, and monitoring to ensure an exceptional service quality
Contributing to enhance internal workflows and operational efficiency as well as Celsion’s product and service portfolio to meet the needs of an evolving digital banking environment
Requirements
Professional experience of at least 5 years in account or relationship management within a private banking, wealth management or financial services environment
Higher education such as FH/university degree in Finance, Economics, Business Administration, or related industry certifications (CFA, CWMA, CDAA or similar)
Excellent communication and interpersonal skills, paired with a client-centric approach and ambition to deliver excellent client experiences
Strong organizational skills with the ability to manage client accounts and administrative tasks effectively
Detail-oriented, proactive working attitude, ability to handle complex inquiries with accuracy and professionalism
Ability to collaborate cross-functionally and coordinate with multiple internal teams
Experience, knowledge or curiosity about digital assets and crypto is a strong advantage
Benefits
Competitive compensation and benefits
Opportunity to develop and strengthen relationships with high-profile clients
Exposure to innovative financial products and processes
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