Account Manager responsible for service and relationship management for large commercial accounts. Requires strong knowledge of insurance, along with client-focused and problem-solving skills.
Responsibilities
Manage overall service responsibility and relationship management for a Book of Business potentially in conjunction with a Client Advisor.
Serve as the main point of contact for the clients in the book of business.
Travel to meet with clients in person as needed to maintain the highest level of service and connectivity.
Develop and maintain coverage strategies for clients.
Mentor Account Managers and provide guidance on routine responsibilities.
Advise clients on exposure analysis associated with their risk.
Ensure high client retention through effective communication and service.
Conduct contract reviews and coordinate loss control and claims resources.
Respond to coverage inquiries and design insurance programs tailored to client needs.
Prepare and present proposals, stewardship reports, and renewal strategies.
Participate in renewal marketing and negotiations with carriers.
Requirements
Minimum of 3 years of transferrable experience servicing large commercial accounts
High School Diploma or College degree (preferred)
Active P & C license
Expert level Excel skills
Strong knowledge of insurance products, policies, and procedures
Strong problem-solving skills
Must have the ability to handle multiple and changing priorities in a fast-paced team environment
Strong interpersonal skills and the ability to build and maintain relationships with clients.
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