Senior Account Manager at FBMC coordinating client activities and ensuring satisfaction at Jackson Health Systems. Leading services while developing management team members for high performance.
About the role
- Account Management Lead driving growth and success of Joko's existing partnerships with top-tier retailers. Leading a team, negotiating deals, and optimizing revenue operations.
Responsibilities
- You will lead a team of three Account Managers (with plans to grow to six full-time hires), guiding them to deliver best-in-class results, identify new growth opportunities, and oversee strategic projects that support our business objectives.
- Support your team by participating in key negotiations with our top partners; build strong, long-lasting relationships with partners (CMOs and senior marketing stakeholders across retail and e-commerce).
- Define and own the team’s revenue targets and OKRs. Partner with the VP Card-Linked to develop quarterly plans and collaborate with internal teams (marketing, product, operations, data) to drive execution.
- Ensure we have the right processes in place (revenue forecasting, CRM management, etc.) to scale with solid fundamentals; optimize cashed-in revenue. Work closely with Business Operations and Finance to design and implement these processes.
- Lead cross-functional initiatives to enhance our partner value proposition, pricing models, and internal efficiency.
Requirements
- 6–8+ years of experience in business-facing roles (client-facing roles in a startup or within the tech industry, in finance, or in consulting), preferably in Sales or Account Management.
- Degree from a top-tier business or engineering school.
- A passion for building from scratch, embracing challenges, being hands-on, ambitious, and an effective problem solver.
- Proven ability to manage projects autonomously from inception to completion, set and exceed high standards, and ensure successful delivery.
- Strong aptitude for quickly understanding customer needs, exceeding targets, and closing deals.
- Enjoys analyzing data and making data-informed decisions.
- Energized by engaging with new people; strong active listening skills and the ability to craft solutions to address challenges.
- Comfortable using productivity tools and delivering on time on projects with multiple stakeholders.
- Enjoys challenges, embraces feedback, and has a strong commitment to continuous learning and improvement. Highly adaptable, organized, and autonomous; consistently goes the extra mile.
- Fluent in French and English, both written and spoken.
- Managerial experience is a strong plus.
- Knowledge of the media and adtech ecosystem is a plus.
Benefits
- Flexible remote: If you live in Paris, you can choose to work from our office or from home with no constraints.
- Work from anywhere: Full-time employees can work from most countries in the world for up to 3 months per year.
- Budget for remote work equipment.
- Swile card for meals (if you are based in France).
- Frequent team events and in-person gatherings every quarter 🎉
- Premium health insurance (Alan Blue, in France) — full-time only.
- ClassPass subscription to stay in shape wherever you are — full-time only.
Job title
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