Team Lead for Success Advisory driving strategic expansion and customer success at Pigment. Leading a team to deliver high - impact advisory services for enterprise customers.
About the role
- Partnership Manager role at Zurich focusing on group insurance services and strategic relationships with ART. A pivotal role influencing member experience and supporting growth and digital initiatives.
Responsibilities
- Build and nurture trusted relationships with ART’s leadership and key functional teams
- Deliver high quality group insurance services aligned to ART’s expectations and regulatory standards
- Achieve corporate new business and retention targets, including successful onboarding and ongoing relationship management
- Collaborate with internal specialists to resolve issues and enhance end to end service delivery
- Monitor and report on SLA performance, claims trends, and member experience insights
- Identify opportunities to innovate and strengthen Zurich’s value proposition through digital and engagement initiatives
Requirements
- Experience in group insurance, superannuation, or financial services
- Proven ability to manage strategic relationships with institutional clients
- Strong understanding of life insurance offerings, claims, and regulatory settings
- Confident communication, presentation, negotiation, and stakeholder engagement capability
- Ability to interpret data and translate insights into action
- Experience contributing to service improvement or digital enablement initiatives
Benefits
- 5 weeks of annual leave
- 15 days of personal/carer’s leave
- Family Care (parental leave)
- Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees
- AUD$500 wellbeing payment per year
- AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working)
- Access to award-winning training programs
- Global mobility opportunities across more than 200 countries worldwide
- Volunteer opportunities in state-of-the-art Green Star rated offices
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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