Operations Manager overseeing day - to - day operational performance for plasma center in healthcare. Ensuring safety, compliance, and efficiency in center operations for donor safety and production goals.
About the role
- Director of Data Operations at Zema Global managing data strategy and operational excellence across global teams. Focused on process standardization, risk management, and team development.
Responsibilities
- Develop and Implement Data Operations Strategy
- Define and execute the strategy for data operations, aligning processes and frameworks with business goals and growth initiatives.
- Establish standardized workflows and processes to maximize efficiency and quality across global teams.
- Drive innovation to enhance operational efficiency and scalability, while establishing long-term roadmaps for automation and technology adoption to ensure operational excellence.
- Translate strategic priorities into actionable operational plans for the group.
- Build and maintain strong relationships with cross-functional teams, including data, product, technology, and business units, to align goals.
- Provide regular updates and performance metrics to senior leadership, ensuring transparency and alignment with company objectives.
- Lead change management initiatives, ensuring smooth transitions for client impacting data changes.
- Collaborate with cross-functional teams to align data operations with organizational objectives and improve data workflows.
- Identify and mitigate risks related to data quality, operational scalability, and process governance.
- Make critical decisions within control limits and escalate significant risks to senior leadership as needed.
- Proactively anticipate risks that could impact data integrity or business operations and implement preventive measures.
- Balance risk management with operational efficiency to ensure sustainable growth and reliable data solutions for clients.
- Clearly convey the group’s objectives, priorities, and responsibilities to understand their impact on company goals.
- Foster a growth-oriented culture by mentoring managers and team leads, preparing them for expanded roles.
- Monitor KPIs, SLAs, and operational metrics to ensure high performance and client satisfaction, driving corrective actions as needed.
- Support efforts to align global teams through knowledge transfer and process standardization training.
- Collaborate with clients and stakeholders to understand their evolving data requirements and ensure operational services meet expectations.
- Develop proactive solutions to meet future client needs, staying ahead of market trends and emerging demands.
- Establish feedback loops with key clients to track satisfaction levels and identify potential service improvements.
Requirements
- Bachelor’s degree in a STEM field preferred; relevant experience may substitute for education
- 10+ years experience in data operations or related role
- 5+ years experience in a management role leading global teams, and processes
- Proficiency in Jira, Confluence, and PowerBI (or another visual tool) is required
- Experience working with energy and commodities data is strongly preferred
- Effective communication and interpersonal skills, with the ability to influence and align cross-functional stakeholders and drive collaboration across departments
- Proven ability to establish and standardize processes across teams and locations
- Experience with metrics reporting and performance tracking
- Proficiency with automation and process improvement tools to increase efficiency and scalability in data operations
- Ability to balance decision-making autonomy with adherence to governance boundaries, understanding when to escalate issues to senior leadership.
- Ability to thrive in a fast-paced, evolving environment.
Benefits
- Significant opportunity to make a measurable impact on product strategy, revenue growth and customer success, with clear paths for career advancement.
- Join a company culture that values innovation, collaboration and customer-centric thinking, giving you the autonomy to drive meaningful change.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
General Manager overseeing operations at DSV, a global logistics provider. Responsible for financial results, compliance, and continuous improvement practices in the Hutto location.
Intern in Energy Operations at 1KOMMA5° supporting projects for a digital and connected energy world. Collaborating on dynamic tariff and process optimization for energy efficiency.
Operations Systems Manager at Librio ensuring efficient order - to - delivery system for personalized children’s books. Collaborating on operational improvements with various teams including Customer Experience.
Director, VQ Operations at Vanderbilt University developing analytical reports and managing technology solutions for DAR. Collaborating with staff and stakeholders to interpret business needs and enhance efficiencies.
Vice President of Client Operations leading service strategies at BNY. Enhancing client satisfaction and operational efficiency within the Structured Debt Client Platform team.
CX Priority Care Operations Executive at Loaf improving customer journeys through proactive oversight and coordination. Handling complex cases while collaborating with multiple teams to resolve customer issues and maintain service levels.
Lab Manager at CordenPharma overseeing development laboratory operations and ensuring compliance with safety and GMP standards. Managing team performance, inventory, and safety programs.
Director of Operations managing daily operations for Courtyard by Marriott and TownePlace Suites by Marriott. Ensuring exceptional guest satisfaction and operational excellence in a dual - branded hotel.
Monitor and analyze operational indicators at Motiva to improve decision - making processes. Collaborate with various departments to ensure compliance and accuracy in reports.