VP, Relationship Management driving strategy and execution within financial professionals. Building partnerships and engagement to enhance retention, satisfaction, and growth.
About the role
- VP of Product responsible for Member Engagement & Transparency strategies driving growth and innovation at Zelis. Overseeing product development and team leadership for healthcare solutions.
Responsibilities
- Define and maintain the Member Engagement & Transparency product strategy and multi-year roadmap aligned to business growth, margin, and AI objectives
- Source and synthesize internal and external market feedback to prioritize investments and drive innovation
- Lead ideation, development, and commercialization of new products and enhancements
- Champion AI-enabled capabilities across both product offerings and internal product development workflows
- Partner with Sales, Marketing, Account Management, and client stakeholders to identify unmet needs and translate them into differentiated solutions
- Contribute to P&L performance in partnership with matrixed leaders (Operations, Client Services, Sales, and other business stakeholders)
- Own and drive the ME&T product roadmap in close collaboration with Operations and Technology
- Lead a team of product directors, product managers, product owners, and business analysts
- Oversee scrum teams and product backlogs to ensure high-quality, on-time delivery
- Manage capital allocation and prioritization across the portfolio
- Improve delivery predictability, quality, and speed through strong product management discipline
- Oversee launch planning and internal readiness for new features and products
- Coordinate cross-functional readiness across Marketing, Sales, Account Management, Operations, and Technology
- Engage directly with clients to validate solutions and support commercial efforts
- Provide value proposition input and messaging guidance to Marketing
- Assess financial, operational, technical, and commercial feasibility of new initiatives
- Build, develop, and lead a high-performing product organization
- Establish clear accountability, collaboration standards, and execution discipline
- Foster a culture of innovation, customer focus, and measurable results
Requirements
- 10+ years of progressive product management experience
- Healthcare, HealthTech, and/or enterprise SaaS experience strongly preferred
- Experience building and scaling consumer-facing digital products in complex, regulated environments
- Familiarity with health plans, member engagement, cost transparency, or related healthcare technology solutions preferred
- Demonstrated success delivering AI-enabled capabilities that drive measurable business and user outcomes
- Proven ability to align and influence cross-functional stakeholders
- Track record of bringing innovative products to market
- Experience leading product teams in Agile environments
- Strong financial acumen and ability to manage capital prioritization
- Excellent analytical, communication, and executive presentation skills
- Strong project and process management capabilities
- Ability to operate strategically while executing tactically
- Demonstrated leadership experience and ability to scale teams.
- Bachelor’s degree required
- Master’s degree or MBA preferred
Benefits
- 401k plan with employer match
- Flexible paid time off
- Holidays
- Parental leaves
- Life and disability insurance
- Health benefits including medical, dental, vision, and prescription drug coverage
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