AVP, Recovery Strategy Development at Synchrony owning DSC accounts strategy and driving performance across multiple channels. Leveraging analytics and partnering with teams to achieve results.
Responsibilities
own strategy for Debt Settlement Company (DSC) accounts and drive settlement performance across all recovery channels
responsible for end-to-end strategy ideation, analytical assessment of key strategy attributes, development and implementation, post-implementation validation, financial performance tracking, and control/reporting
partner closely with Finance, Collections, Recovery Operations, Forecasting, and Debt Sales teams to ensure alignment, execution excellence, and measurable results
leverage advanced analytics and predictive modeling, with a primary focus on post–charge-off settlements and DSC portfolios
proactively challenge assumptions, identify opportunities, and propose testable concepts to improve outcomes
lead, co-lead, or support cross-functional initiatives from early discovery through execution and performance measurement, ensuring adherence to established governance and analytical rigor
Requirements
Master’s degree in a quantitative discipline (e.g., science, engineering, mathematics, operations research, economics, or MBA), or a bachelor’s degree in a similar discipline with 4+ years of experience in strategy analytics utilizing data-driven analytical skills and advanced skills in SAS, SQL, and data mining, with the ability to work with large or complex datasets
In lieu of a degree, 6+ years of relevant experience is required
Demonstrated strong communication skills in presentations to leadership and effective cross-functional collaborations
Strong PC proficiency (Microsoft Suite, including: Word, Excel and PowerPoint)
Benefits
best-in-class employee benefits and programs that cater to work-life integration and overall well-being
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