Data Center Operations Manager overseeing cross - trade fire protection services for data centers in Texas. Leading operations and P&L management while ensuring quality and safety standards.
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Hybrid Manager, Operations Insights
Posted 2 days ago
About the role
- Manager of Operations Insights at Taco Bell analyzing data to provide actionable insights for restaurant performance improvement. Collaborating cross-functionally to drive operational growth and profitability.
Responsibilities
- Lead a team that partners closely with Field and RSC Operations and cross functional partners to mine for actionable insights across all data platforms and identify and quantify opportunities to improve efficiency, productivity, and profitability in all restaurants
- Partner with Marketing to assist in the management of the Test Market analysis process, determining viability and business impact associated with testing and executing the National Marketing Calendar
- Partner with Restaurant Evolution to quantify efforts to improve restaurant ease, reducing bottlenecks and enable technology that runs the restaurant of the future
- Own measurement and analysis strategy in an agile squad tasked with identifying and innovating to improve pain points in the order make-and-fulfill process
- Design and deliver ongoing and ad-hoc reporting to drive actionable and comprehensive insights covering all operational metrics
- Analyze data across multiple sources to improve the restaurant experience by identifying insights into which restaurants are driving the greatest labor efficiencies today and assessing current capacity across different types of restaurants
- Gather qualitative and quantitative feedback leveraging data to provide actionable insights and innovative solutions that balance operational and business needs
- Confidently present operational learnings and recommendations to Senior Leadership, Franchisees and Above Restaurant field teams with clarity and ease
Requirements
- BA required. Concentration in finance, analytics, statistics, or economics a plus
- At least 8+ years of experience; analytically oriented business experience, with 2 years in a leadership or management position.
- Skilled in Program Management with multiple projects moving in parallel. Leading initiatives that include the enhancement of customer experience, Labor Management, and other Ops initiatives, with a mindset for intuitive reporting and tools to share across the system at every level.
- Strong analytic skills and ability to recognize trends and storylines within the data
- Able to effectively distill complex and technical analyses into holistic narratives, supported by data visualizations that meet audiences where they are
- Superb interpersonal and communication skills, with the ability to collaborate with teammates and cross functional partners.
- Robust organizational skills, with the ability to work both independently & collaboratively, multi-task, and adapt to change in a complex, fast-paced, and deadline-driven environment.
- Demonstrated ability to manage detailed analytical workstreams, various analytical software suites, including advanced Excel skills, and query execution. A solid grasp of statistical analysis, multivariate modeling, and machine learning simulations a plus.
Benefits
- Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
- Onsite childcare through Bright Horizons
- Onsite dining center and game room (yes, there is a Taco Bell inside the building)
- Onsite dry cleaning, laundry services, and carwash
- Onsite gym with fitness classes and personal trainer sessions
- Up to 4 weeks of vacation per year plus holidays and time off for volunteering
- Generous parental leave for all new parents and adoption assistance program
- 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
- Comprehensive medical & dental including prescription drug benefits and 100% preventive care
- Discounts, free food, swag and… honestly, too many good benefits to name
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