Quality Manager leading a team responsible for manufacturing water filtration equipment. Collaborating for quality excellence at Xylem, a global water solutions provider.
Responsibilities
Lead and develop a team of five direct reports using the MDI (Manage for Daily Improvement) process
Collect, analyze, and report on Customer DPD (Defects per Delivery), Supplier PPM (Parts per Million), COPQ (Cost of Poor Quality), and NCRs (Non‑Conformance Reports)
Champion the 8‑Step problem‑solving methodology
Oversee the NCR process and ensure timely resolution
Partner with Engineering to track and resolve drawing improvements (ECMs)
Develop and implement quality procedures and standards
Manage Quality RMAs and drive corrective actions
Requirements
BS degree in Engineering or a Science field (required)
ISO 9001 or equivalent experience (required)
5+ years of Quality Manufacturing experience (required)
5+ years of Quality Management experience (preferred)
Certifications such as CQA, CQE, or Six Sigma Green Belt are a plus
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