Customer Care Associate at Vericel providing support for commercial operations in regenerative medicine. Ensure timely processing of product orders with exceptional customer service and cross - functional collaboration.
About the role
- Customer Service Specialist in a hybrid role supporting order execution and customer service. Engaging in various administrative tasks and maintaining CRM data accuracy while ensuring customer satisfaction.
Responsibilities
- Work within a virtual team to provide heavy commercial support for order execution
- Communicate with internal and external customer contacts
- Perform daily, weekly, and monthly ERP review and maintenance functions
- Provide item availability and pricing assistance
- Assist in management of bids and submit rental, sale, field service and work orders for invoicing
- Utilize CRM tool daily and maintain data accuracy
- Create exceptional customer service experiences
- Maintain communication with the virtual team
- Participate in special projects and training sessions
Requirements
- 3-5 years of customer service experience
- 2-year degree or equivalent customer service experience
- Proficient in Microsoft Office
- Experience with SAP HANA preferred
- Bilingual proficiency in English and French is an asset
Benefits
- Health insurance
- 401(k) plan
- Paid time off
- Professional development opportunities
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Service Team Lead at Luminor responsible for ensuring service quality and team performance in retail banking. Collaborating with cross - functional teams to foster growth and efficiency.
Loss Prevention Customer Service Associate focusing on preventing store loss and ensuring a positive shopping experience. Collaborating with management and maintaining store safety standards.
Customer Service Professional assisting policyholders with insurance inquiries and upselling services. Requires Allstate Insurance experience in a part - time hybrid role.
Medical Information Customer Experience Specialist providing high - quality technical and medical information at Pfizer. Supporting inquiries in healthcare and ensuring regulatory compliance with a customer focus.
Customer Support Specialist providing technical support for vending machines and payment issues. Handling inbound customer communications and ensuring a professional response with attention to detail.
Customer Service Representative in Kevelaer engaging Dutch clients and facilitating sales processes. Offering customer support and ensuring accurate record keeping in compliance with organizational standards.
Join Lloyds Banking Group as a part - time customer support representative in Lincoln. Provide face - to - face support while learning and growing within the organization.
Operations Support Specialist supporting department workflow and managing productivity for ComPsych with a flexible hybrid schedule.
Tier 1 Support Agent supporting Pet Care software customers through email, chat, and phone. Triaging requests and resolving common issues while ensuring exceptional customer experience.