Manager responsible for SalesForce Application Support at M&G Global Services. Provide 24x7 support, enhance stakeholder delight and maintain issue tracking.
About the role
- Sales Closer engaging with leads to drive immediate course sales for an educational institution. Responsible for consultations, proposal presentations, and overcoming objections to meet sales targets.
Responsibilities
- Work directly with leads, guiding them through the course sales process.
- Conduct consultative meetings and calls (voice and/or video) with a focus on immediate closing.
- Deeply understand the lead's profile and pain points, identify professional goals, and demonstrate the tangible benefits of the postgraduate program.
- Present proposals clearly, authoritatively, and with urgency, guiding the lead to make a decision.
- Overcome strategic objections (investment, time, technical uncertainty, etc.) using technical and emotional arguments.
- Meet and exceed monthly enrollment targets with a 100% focus on performance and revenue generation.
- Contribute to commercial intelligence by suggesting pitch improvements, documenting recurring objections, and recommending strategy adjustments.
Requirements
- Bachelor's degree or currently enrolled in higher education.
- Proven experience in consultative selling focused on closing (B2C or B2B with mid-to-high ticket sales).
- Strong persuasion skills and mastery of sales techniques.
- Comfortable with aggressive targets and a performance-based variable compensation model.
- Ability to drive customer decisions with authority, empathy, and a sense of urgency.
- Excellent verbal and written communication — professional and persuasive demeanor.
Benefits
- Meal allowance.
- Childcare assistance (for children up to 24 months).
- Transportation allowance.
- Life insurance.
- TotalPass (employee wellness platform).
- Discounts on courses, degree programs and theme parks.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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