Inside Sales Manager leading inside sales representatives to drive revenue growth for WM services via phone. Focus on customer satisfaction and team performance in a hybrid work environment.
Responsibilities
Lead and manage Inside Sales Representatives across multiple Market Areas
Drive revenue growth through sales of WM services via telephone
Establish high levels of customer satisfaction
Monitor sales metrics and provide actionable feedback
Develop and execute ongoing training for Inside Sales Representatives
Design and implement effective sales and marketing programs
Requirements
Bachelor's degree (accredited) or High School Diploma/GED with 4 years of relevant experience
3 years of business-to-business sales management experience or 2 years of inside sales management experience
5 years of experience in a call center environment, preferred
Proven ability in driving revenue results
Supervisory skills for managing 30 full-time employees
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