External Identity Support Analyst providing advanced technical support for identity platforms. Ensuring stable and secure identity services across Managed Solution Support portfolio in a collaborative environment.
About the role
- Technical Support Engineer maintaining SCADA systems for the energy sector. Responsible for preventive and corrective maintenance, system integration, and technical support to clients.
Responsibilities
- Perform preventive and corrective maintenance of SCADA systems
- Diagnose and resolve communication failures including RTUs and PLCs
- Implement modifications to Scada screens and supervision logic
- Configure new field equipment and integrate it into existing systems
- Provide technical support to end customers, working closely with field and engineering teams
- Analyze network and protocol traffic using tools like Wireshark
- Configure and troubleshoot gateways and protocol converters
- Work with Industrial communication protocols such as OPC, IEC, DNP3 and Modbus
- Operate in critical environments, ensuring system reliability and continuity.
Requirements
- Degree Electrical Engineering, Automation, Telecommunications, or a Technical/professional course with a strong focus on industrial automation/control.
- Technical Skills & Knowledge: Scada Systems operation and maintenance
- Industrial communication protocols (valued): OPC DA / OPC UA
- IEC 60870-5-104/101
- DNP3
- Modbus (RTU/TCP)
- Ability to: Analyze traffic (Wireshark)
- Resolve communication failures
- Configure gateways / protocol converters
- Networks & Systems TCP/IP, VLANs, basic routing
- Windows Server (services, permissions, firewall)
- Virtualization (VMware / Hyper-V is a plus)
- Valued (but not mandatory) Experience in energy, water, or industry sectors
- Experience with RTUs
- Programming (Python, scripts, etc.)
- Experience with remote control / telecontrol systems
Benefits
- Opportunity to join a reference business group with a strong international presence;
- Training programs through the internal training academy and partner entities;
- Possibility to work in a hybrid regime.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Join Genpact as a Junior Technical Remote Support Engineer, providing technical support in a fast - paced AI environment. Collaborate with teams to drive continuous improvement and customer satisfaction.
Sportsbook Support Analyst providing 24/7 support for sports betting operations at RokkerX. Handle inquiries, manage trading issues, and ensure smooth daily operations.
Support Analyst guiding users of SAP Ariba and other solutions in Spanish, English, and Portuguese. Creating materials to facilitate user adoption and resolving technical inquiries on demand.
Support Analyst for SAP Ariba at Vivo Care, assisting users and guiding technical issues. Focused on delivering effective solutions in a dynamic and collaborative setting.
Associate I providing Oracle GL Business/Technical support and month - end reporting according to US GAAP. Collaborating on data quality and regulatory compliance with financial operations.
Payment Gateway Technical Support Specialist ensuring smooth payment operations for growing Payment Service Provider. Involves system administration, monitoring, and technical support for payment gateway system.
Technical Support Specialist monitoring customer networks and systems at Guide Star. Troubleshooting alerts and providing IT technical support to ensure business objectives are met.
Director of Technical Support Engineering managing EnterpriseRX level 3 support operations. Leading a team to resolve complex technical issues and ensure exceptional service to customers.
Clinical Support Engineer working with neuro|mate stereotactic robot technology. Responsibilities include installation, maintenance, and direct support for neurosurgical procedures nationwide.