Regional CHC Operations Coordinator at Norgine ensuring operational excellence and strategic alignment in marketing initiatives. Collaborating with leadership and teams for effective execution of projects and performance tracking.
About the role
- Client Operations Partner eliminating operational friction for busy clients. Leading shadowing sessions and transforming workflows into delegated systems.
Responsibilities
- Lead live client shadowing sessions to extract work in real time
- Identify high-pain, high-impact tasks without waiting for client direction
- Convert messy workflows, brain dumps, and recordings into clean SOPs
- Audit inboxes, calendars, and digital tools to uncover instant delegation wins
- Deliver the first functional SOP within 48 hours of client onboarding
- Work in-office with Bench VAs to ensure tight handoff and execution
- Turn Looms, voice notes, and messages into clear, executable tasks
- Maintain client trust around access, security, and managed-office workflows
- Own early client outcomes, speed, and momentum end-to-end
Requirements
- Client-facing operator role experience
- Experience in live shadowing sessions
- Skills in task delegation
- Digital auditing experience
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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