Technical Security Program Manager at Whatnot overseeing physical security systems and ensuring compliance. Managing security vendors, technology programs, and collaboration across teams in a hybrid work environment.
Responsibilities
Strengthen the integrity, consistency, and compliance of Whatnot’s global physical security program—including access control, video surveillance, intrusion detection, and related systems—through standardized configurations, clear governance, and audit-ready controls.
Own physical security infrastructure and vendors end-to-end, including vendor selection and onboarding, OKRs, budgets, schedules, installations, preventive maintenance, and ongoing system health across offices.
Deliver reliable, scalable access control and identity workflows by administering Verkada access control, defining and enforcing role-based access standards, managing the employee badge lifecycle, and ensuring seamless integrations with employee identity systems.
Lead the global rollout and adoption of security technology programs such as visitor management, travel security, and risk platforms by driving cross-functional delivery, partner readiness, and operational scalability.
Oversee cameras and surveillance systems globally by defining and maintaining standards for placement, coverage, storage, retention, and compliance, and ensuring consistent deployment and maintenance.
Drive security system integrations and special projects by partnering with IT, CISO, Finance Systems, and People Systems to improve resilience, monitoring, automation, and reporting across the physical security ecosystem.
Requirements
7+ years of experience in technical or physical security program management, or closely related security operations roles
Proven experience deploying and managing enterprise-grade physical security systems across multiple-sites.
Strong understanding of access control architecture, camera systems, and visitor management technologies.
Demonstrated success managing vendors, installations, and system integrations in fast-paced environments.
Technical fluency with APIs and SaaS integrations, including the ability to partner closely with IT and engineering to design and validate integrations.
Excellent cross-functional communication and program management skills—comfortable translating between technical, operational, and business stakeholders.
A hands-on, no-task-too-small mindset and willingness to jump in where needed (e.g., printing badges, troubleshooting hardware, validating camera coverage on-site, other Corporate Security responsibilities as needed) to ensure program success.
Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
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