Systems Administrator responsible for maintaining core IT infrastructure and serving as escalation point. Providing troubleshooting for IT systems including server and network environments in Traverse City, MI.
About the role
- System Administrator managing VMware and Microsoft 365 environments for a growing technology startup. Involves virtual infrastructure management and support for internal teams.
Responsibilities
- Hardware sizing for the virtualization infrastructure
- Installation and configuration of VMware/Omnissa environments
- Creation and configuration of base images for virtual PCs
- Definition and implementation of virtual PC pools
- Administration and optimization of hardware resources associated with virtualization
- Capacity management and monitoring of virtual PC pools
- Performance measurement and analysis to ensure stability and efficiency
- Planning and implementation of solution upgrades and improvements
- Updating and maintenance of virtual PC base images
- Direct support to users and internal teams
- Diagnosis and resolution of incidents related to the platform
- Installation, configuration and management of Active Directory and Exchange environments in hybrid infrastructures (Cloud + On-premises)
- Administration and support of Office 365 services, including Teams and OneDrive
- Management, monitoring and continuous improvement of corporate Microsoft environments
- Creation of Windows base images (OS + drivers + corporate software) prepared for deployment to new devices via SCCM/Intune
- Testing and validation of Windows upgrade processes using automated pipelines in SCCM/Intune
- Planning and implementation of security update policies on corporate devices
- Creation, management and deployment of software installation and update packages
- Ensuring up-to-date inventory and compliance of software installed on the organization's devices
Requirements
- Proven experience with VMware/Omnissa environments
- Strong knowledge of Microsoft 365, Active Directory and Exchange management
- Hands-on experience with SCCM and/or Intune
- Ability to diagnose and resolve complex problems
- Autonomy, attention to detail and good communication with users and technical teams
- Knowledge and experience with Omnissa (formerly Horizon), including virtual desktop management and troubleshooting
- Strong technical aptitude; profiles with advanced Linux skills are highly valued
- Ability to communicate effectively with users and show empathy in daily support
- Technical English sufficient for contacts with Microsoft and VMware support
- Availability to participate in monthly on-call rotations
- 4–5 years of professional experience in systems administration or similar roles
- Previous experience in large-scale environments, especially related to virtual PCs and proportionality models
Benefits
- Fair and equitable compensation structure
- Training and certification
- Career path management
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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