Manager, Account Management at Mastercard developing relationships with Community Institutions customers. Building strong relationships and implementing account plans for revenue growth and market share.
About the role
- Amazon Account Manager responsible for managing Amazon Canada operations and driving profitability through catalog optimization and demand planning. Collaborating with cross-functional teams and external agencies.
Responsibilities
- Maintain and optimize catalog across all Amazon from a retail and supply chain perspective (code changes, supply OOS, accurate forecasting).
- Analyze and interpret on-going business/product performance and action recommendations to improve key KPIs (net revenue, consumption, traffic, average selling price, etc.).
- Develop net revenue targets during annual planning, monitor and develop sales plans to reach those goals with tangible building blocks.
- Leverage and manage external retail agency to ensure content and catalog excellence is maintained with ability to prioritize tasks, timelines, and overall objectives.
- Manage demand planning and supply chain processes to maximize in-stock/fill rates.
- Support brand/sales initiatives and drive sales through best-in-class PDPs and brand stores.
- Partner with brand teams to ensure all Amazon needs are met and deliver category-leading experience to customers.
- Liaise with Amazon CSM team and Wella AMZ team to execute day-to-day business operations and across key sales events.
- Evaluate profitability across promotions, brands, and potential initiatives to determine impact across P&L.
- Support new launches via merchandiser and agency to ensure NIS is complete and best-in-class launch steps are taken throughout launch.
- Run A/B tests and building reports/case studies with learnings to refine strategy further.
- Perform site audits, competitor analysis, striving for category leadership.
- Continual audits to assess areas of opportunity to drive NR/consumption and apply best practices across all brands.
Requirements
- 5+ years of Amazon Vendor Management Experience in eCommerce, retail, or supply chain management, preferably with Amazon.
- Strong analytical skills with the ability to interpret data and drive business decisions.
- Knowledge of demand planning, sales forecasting, and catalog management.
- Experience with effectively collaborating with cross-functional teams and external agencies.
- Ability to execute strategic initiatives and optimize business performance.
- Advance proficiency in Excel and PowerPoint.
- Amazon Marketplace Expertise.
- Previous experience in data analysis & performance optimization.
- Project & Stakeholder management.
- Sales & Marketing Acumen.
- Experience with Competitor & Market Analysis.
- Strong Problem-Solving & Strategic Thinking.
- Must be comfortable working in PST time zone as this position will work closely with a team in California.
Benefits
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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