Supply Chain Director leading strategic supply chain operations across North America for Champion Petfoods. Ensure service excellence while managing logistics, distribution, and customer service teams.
About the role
- Customer Supply Planner serving as the voice of the customer to ensure efficient product delivery. Collaborating with stakeholders to maintain product availability and enhance operational efficiency.
Responsibilities
- Oversee the entire ordering process, including processing, delivery, data alignment, returns, and invoice discrepancies.
- Proactively address issues affecting customer availability and service.
- Identify and address demand-supply imbalances and implement strategies to mitigate risks.
- Collaborate with the business to reduce slow-moving items and clear aged stock.
- Lead short to medium-term forecasting and analyse order patterns to improve efficiency.
- Work with planning teams to maximise sales while ensuring future availability.
- Collaborate across functions to align strategies and implement key initiatives.
- Lead and contribute to improvement projects aligned with strategic goals.
Requirements
- Self-motivated, organised, fast paced, can-do attitude who takes the initiative.
- Strong customer customer facing role, communication, teamworking and relationship building skills
- Ability to balance the dynamics of volume, sales, profit, and cost requirements.
- Ability to influence and manage multi stakeholders in commercially sensitive situations.
- Numerate and analytical with a high level of accuracy.
- Experience in a retail or manufacturing environment in a similar role within FMCG Supply Chain (Nice To Have).
- A knowledge of Microsoft D365 or ERP equivalent (Nice To Have).
- Weekend cover required approx. once in every 6 weeks (Nice To Have).
Benefits
- Double-matched pension scheme (up to 12% from us)
- Annual Salary review
- Healthcare plan
- Discounted Weetabix products
- Continued investment in your personal development
- Access to 24/7 counselling service (via Grocery Aid partnership)
- Flexible Working Policies
- Enhanced Maternity / Paternity / Adoption Leave
- Additional Time Off for Fertility Treatment and Neonatal Care
- Working Parents Support Group
- Fully stocked kitchens filled with our delicious products for you to enjoy
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Tech skills
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