Hybrid Change Analyst

at Victorian Managed Insurance Authority

• Job title: Change Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: A$116,014 - A$128,868 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Melbourne, Australia

About the role

• Change Analyst at VMIA delivering change support across strategic projects. Engaging stakeholders and facilitating training sessions for successful adoption of changes.

Responsibilities

• Assess organisational and stakeholder readiness for change initiatives and document impacts across people, processes, and systems
• Develop and deliver tailored change management plans to support successful implementation and adoption
• Create clear, engaging communications (e.g., emails, updates, reference materials) aligned with brand standards
• Collaborate with internal teams to ensure consistent messaging and effective stakeholder engagement
• Identify training needs and develop supporting materials such as guides, FAQs, and instructional content
• Design and deliver training sessions, including assessments to verify knowledge transfer and capability uplift
• Evaluate the effectiveness of change and training initiatives, recommending improvements
• Identify, escalate, and manage risks while ensuring compliance with organisational policies and controls
• Contribute to a safe, respectful, and high-performing workplace culture
• Participate in performance, development, and capability-building activities
• Work closely and build relationships with internal and external stakeholders

Requirements

• Qualification (or equivalent experience) in areas such as change management, learning and development, communications, service design, organisational behaviour, marketing, or business
• Experience supporting project delivery in a change or project environment
• Proven experience developing training materials and capability programs (e.g., workshops, guides, videos, or digital tools)
• Strong organisational and multitasking skills
• Experience in government or insurance environments is desirable

Benefits

• Flex work: Hybrid working to support your best performance.
• Parenting support: Generous parental leave (14 weeks paid parental leave after six months of service for primary carers and 2 weeks for secondary carers) and breastfeeding-friendly facilities.
• Learning & Development: Annual investment ($2,500) in your growth, with in-house training, and LinkedIn Learning access in addition.
• Wellbeing: Wellness sessions, Employee Assistance Program (EAP), and ergonomic support.
• Culture & Lifestyle: Iconic office location, volunteer leave and life-stage support.