Analista de Sucesso do Cliente managing and enhancing client relationships in the agribusiness sector. Providing consultative support and ensuring customer satisfaction with Aliare's solutions.
VB
Hybrid Technical Assistant, Exclusive for People with Disabilities
Posted 2 months ago
About the role
- Assistente Técnico(a) realizando suporte técnico ao cliente na Vivo em Ponta Grossa. Monitorando atividades de serviços ao cliente e orientação técnica aos colaboradores no campo.
Responsibilities
- Monitor and manage customer service activities
- Administratively coordinate the execution of processes related to installation, faults, and provisioning
- Comply with requirements to maintain the Occupational Health and Safety Management System
- Participate in Occupational Health and Safety programs
- Provide guidance to personnel working in the field
- Assist with problem analysis and resolution
- Provide technical support for data equipment for diagnostics
- Ensure the technical performance and proper functioning of machines, equipment, systems, and components
Requirements
- High school diploma or equivalent
- Proficiency with Microsoft Office (Office suite)
- Knowledge of networks and general Windows and Linux operating systems
Benefits
- Remote work (home office)
- Work-from-home allowance
- Special discounts on Vivo fixed-line services, broadband, TV, and apps
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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