Director at Manulife managing strategic partnerships, vendor contracting, and performance oversight. Leading vendor negotiations and relationship management ensuring alignment with business objectives.
About the role
- Account Manager responsible for developing client relationships via phone/email outreach at Vista Global. Collaborating with other teams to ensure tailored services for members and clients.
Responsibilities
- Manage and grow a database of Prospects withing Vista’s CRM system
- Book 1st Meetings for Program prospects with your Sales Vice President, sell charter flights & XO memberships to new clients.
- Collaborate with a regional account management team to help grow your regions book of business
- Preparing tailored email cadences and outreach sequences to drive client/prospect interaction.
- Handling incoming call and email requests from customers.
- Conducting research to better improve the CRM database and build richer profiles to understand client’s needs.
- Ensuring the database is accurate and up-to-date at all times – including logging calls, emails and information after sales meetings.
- Reaching out to previous members and lost sales opportunities to learn more about the accounts and rebuild relationships.
- Understanding customer trip needs and articulating options that best suit their requirements.
- Maintain continued customer contact post-sale to ensure efficient and effective account management.
- Providing weekly & monthly KPI reports – including lead source tracking, calls made, emails sent, meetings set, activities accomplished and closed/won deals.
Requirements
- Previous Sales experience in inbound or outbound selling
- Strong understanding of CRM (Salesforce & Salesloft) and sales pipeline management
- Comfortable with presenting and selling to HNWI’s and C-suite executives.
- Organized and self-motivated
- Excellent oral and written communication skills with a proactive approach to problem solving.
- Comfortable with a fast-paced sales environment and capable of prioritizing competing needs.
- Previous experience in the aviation industry is not required but desired.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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