Field Service Technician responsible for the installation and service of high tech machines at customer locations across the USA. Requires travel and extensive technical knowledge in electronics and mechanics.
About the role
- Field Service Engineer providing installation and maintenance support for Vision RT's products. Traveling across Texas, Oklahoma, Louisiana, and Arkansas to serve healthcare clients and ensure top-notch service quality.
Responsibilities
- Install, support, and maintain Vision RT product range
- Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
- Provide reactive breakdown support (remote and on site)
- Provide planned maintenance/ upgrade support (remote and on site)
- Plan and perform installations in line with Vision RT installation processes & procedures
- Liaise with customers and our installers
- Travelling to different hospitals throughout in the region, with occasional responsibilities in other parts of the state on an ad hoc basis, and periodic travel to other states to provide coverage during PTO and similar needs.
Requirements
- Strong IT background including; Supporting Microsoft environment workstations, device networking and database troubleshooting, Supporting external and internal customers in the Field Service Engineers territory, PC hardware skills including replacing PC components and diagnostics.
- Highly motivated customer focused engineer with excellent customer facing and technical problem-solving skills
- Comfortable interfacing with clients and other stakeholders at all levels of their organization
- Results orientated with a “Can Do” attitude and clear enthusiasm for excelling in customer satisfaction
- Excellent fault-finding skills; Trouble shooting utilizing Event Viewer; Error Logs; Debug
- Experienced field engineer with electromechanical and IT skills, ideally from medical or IT industry
- Ability to drill and mount, mechanical bracketry in raised ceilings
- Ability to read and work with technical drawings and architects’ drawings
Benefits
- generous overtime and travel pay
- full range of medical benefits
- financial benefits
- various paid time off benefits
- parental leave
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Field Support Engineer providing onsite technical support for automation systems in Italy. Responsible for installation, troubleshooting, and maintenance of complex automation systems across customer sites.
Lead Steam Turbine Service Engineer at GE Vernova overseeing steam turbine outage planning and execution. Engage in technical guidance and service engineering for efficient turbine operations.
Field Service Technician at SMA Solar UK Ltd., ensuring peak performance of solar inverters through servicing and repair. Collaborating with customers for exceptional service and quality.
Service Technician for large scale PV systems with responsibilities in installation and maintenance at SMA Solar Technology AG in Germany.
Customer Service Engineer providing technical support and maintenance for solar inverters and BESS systems at SMA. Collaborating with customers and internal teams to ensure operational continuity.
Field Engineer I conducting installation and maintenance of electromechanical equipment across South and North Carolina. Role includes regular travel and technical training responsibilities.
Road Mechanic maintaining equipment at customer locations for Sunbelt Rentals, a leading rental business. Perform repairs and preventive maintenance on diesel and heavy construction equipment.
Field Service Engineer deploying and supporting infrared panoramic surveillance cameras for civil security and defense. Requires strong technical skills and mobility for international travel.
Field Service Technician performing electrical testing and maintenance on high voltage systems in Phoenix. Collaborating with professionals to ensure high - quality and safe services in the electrical distribution industry.