Sr. Principal, Field Applications Engineer position focusing on optical communications products. Supporting major customers in the San Francisco Bay Area with technical expertise.
About the role
- Customer Service Engineer providing technical support and maintenance for solar inverters and BESS systems at SMA. Collaborating with customers and internal teams to ensure operational continuity.
Responsibilities
- Independently perform preventive and corrective maintenance on solar inverters and BESS systems
- Troubleshoot, diagnose, and resolve technical issues both remotely and on-site
- Strictly follow electrical regulations and safety protocols when carrying out field work
- Record all service activities, findings, and results in internal systems (ERP, service tools)
- Provide technical after-sales support on-site and remotely
- Coordinate planning and escalation with the Service Supervisor and back-office team
- Report incidents and suggest improvements to support process optimization and product quality
Requirements
- Technician or Engineer in Electrical Engineering, Electronics, Renewable Energy, or a related field
- At least 2 years of experience in maintaining or repairing electrical/electronic equipment, ideally PV and storage systems
- Good knowledge of solar inverters, BESS batteries, electrical diagrams, and measurement tools
- Native Spanish speaker; English at a basic to intermediate level
- Strong customer focus, proactive attitude, structured working method, and solid problem-solving skills
- High sense of responsibility and teamwork capability
- Willingness to travel and strict adherence to safety standards
Benefits
- Flexibilität bei den Arbeitszeiten
- Work-Life-Balance
- Technische Schulungen
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Field Service Technician responsible for installing and maintaining food processing equipment for Reiser. Requires extensive travel and strong electro - mechanical skills.
Field Service Technician providing installations and service for major retail clients. Working with electromechanical equipment and required travel within assigned territory.
Lift Service Engineer with strong passion for the lifts industry servicing and completing repairs for KONE. Covers multiple locations including Hull, Sheffield, and Doncaster.
Field Service Technician responsible for the installation, maintenance, and repair of dental laboratory equipment. Providing technical support and ensuring optimal equipment performance for customer needs.
Field Service Technician troubleshooting and maintaining lift trucks for Crown Equipment Corporation. Performing scheduled maintenance and repairs while ensuring customer satisfaction.
Field Service Technician repairing lift trucks for Crown Equipment Corporation. Responsible for diagnosing, maintaining, and repairing lift trucks while providing excellent customer support.
Field Service Engineer for Körber, providing evaluations and support for inspection machines across Japan. Collaborating with sales and training customers on - site and remotely.
Field Service Engineer at OPTEL Group GmbH managing the setup of Track and Trace Systems in Germany. Responsible for system tests, customer support, and technical configurations.
Field Engineer servicing and supporting autonomous mobile robots at K.Hartwall. Involved in technical support, maintenance, and operational readiness of automated transport systems.