Account Manager Infusion responsible for sales and margin targets in the Homecare market. Collaborating with clinical customers and managing key accounts within Switzerland for medical technology.
About the role
- Customer Relationship Manager responsible for developing long-term client relationships in the UK. Focused on driving commercial growth and client retention through business software solutions.
Responsibilities
- Serve as the main point of contact for assigned UK clients, providing proactive, consultative support.
- Develop and implement structured account management plans, with a focus on key accounts and affiliated businesses.
- Identify and progress sales opportunities aligned to both client objectives and regional ARR targets.
- Build strong relationships with key decision-makers, partners, and internal stakeholders to ensure long-term client satisfaction and retention.
- Monitor account performance, pipeline activity, and demand forecasting to support strategic planning.
- Play an active role in supporting the continued growth of our UK business.
Requirements
- Minimum of 5 years’ experience in client relationship or account management, with exposure to sales.
- At least 5 years’ experience selling and supporting business software solutions and/or SaaS technologies within the SME or mid-market sector.
- Experience with ERP solutions such as SAP, Sage, Microsoft or Epicor would be advantageous.
- Strong commercial acumen and understanding of business operations.
- Working knowledge of accounting principles (or willingness to develop this knowledge).
- Excellent communication, relationship-building, and negotiation skills.
- A consultative approach with a clear focus on delivering value.
- Highly organised and comfortable working within defined processes and systems.
- Results-driven, with the ability to manage performance against targets.
- Willingness to travel within the UK as required.
Benefits
- Professional Development : We are committed to supporting your career progression through ongoing training, certification opportunities, professional memberships, and structured development programmes.
- Supportive & Inclusive Culture : We value collaboration, respect, and shared success. Our environment encourages openness, recognition, and team achievement.
- Flexible Working : We offer genuine flexibility to support work-life balance and recognise the importance of wellbeing.
- Competitive Reward Package : We provide a competitive base salary with commission structure, private healthcare, pension contributions, paid annual leave, and additional wellbeing initiatives.
Job title
Job type
Experience level
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Not specified
Degree requirement
Tech skills
Location requirements
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