Dialer Administrator providing day - to - day administration and support for high - volume contact center operations. Analyzing, troubleshooting, and developing operational functions of the Contact Center platform.
About the role
- Investor Relations Administrator overseeing administrative processes for investment products at Vault Capital Inc. Ensuring compliance, reporting, and investor management in a fast-paced environment.
Responsibilities
- Overseeing the administrative processes of investment products
- Pre-populate appropriate subscription documents
- Responsible for tracking investor deals and material changes
- Liaise with other team members, investors and dealers
- Follow-up with various third-party service providers via email, phone or online portals
- Prepare and review AML forms and report suspicious transactions as required
- Allocating investor’s fund according to their preferences
- Investigate discrepancies and non-compliance
- Familiar with mutual fund trust closing procedures
- Complete monthly/quarterly/annual reporting as required
- Other administrative duties as assigned
Requirements
- Ability to prioritize, multi-task, organize, and execute in a fast paced environment
- Detail orientated, with excellent organizational and follow up skills
- Strong written and oral communicator
- Personable and professional
- Successfully adapts to changing situations
- Energetic, works independently within the team
- Problem solver and a master at puzzles
- Self-motivated and does not require direction
- Proficient in Microsoft Office
- University degree or equivalent
- Previous financial service experience an asset
Benefits
- Friendly work environment
- Culture of growth
- Equal opportunity employer
- Reasonable accommodation during recruitment process
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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